Popular Questions

How can I contact you?

You can see a list of our contact details you'll need from our "Contact Us" page.

How to order ?

Placing an order with Wisofnature.com is easy.

Here are the steps you need to follow to place an order:

1. Find the items you want: You can choose the items you would like to order by browsing the categories pages, the brands pages or the search engine.
2. Add the items to your Shopping Basket: Click the "Buy now" button on the item's product detail page. After, you can continue to shopping or browsing until your basket contains all of the items you want to order. You can access the contents of your Shopping Basket at any time by clicking the "Checkout" link.
3. Proceed to Checkout: Take a moment to review all of the items you've placed in your Shopping Basket. You can change the quantity or delete each item. When you are ready to place an order for everything in you Shopping Basket, click the "Checkout" button.
4. Sign In/Create a New Account: If you already have an account, enter your email address and your password. If you are a new customer, enter your email address and register with us (you need to enter a password, your billing and shipping address).
5. Continue to Checkout: Check your billing and shipping details, if necessary give us special instructions, have a look on your shipping cost and validate your order by clicking the "Checkout" button.
6. Provide Payment Information: After the validation of your details, you are forwarded to a secure SagePay page for the payment. You can pay by card (Visa, Visa Debit, MasterCard, Solo, Visa Electron). Once your data has been validated, your order will be confirmed.

How do I return a product?

If any of our products fall below the high standards you expect please return them within 14 days and we will happily refund or exchange the item. For more information, read the Returns Policy.

How do I sign out of my account?

To log out right now, click here.

If you wish to log out during other times, click the "Logout" link at the top of any of our pages and your personal information is removed from the computer.

If you use a shared or public computer to shop at Wisofnature.com, you should log out to prevent other users from accessing personal information.